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365, boulevard Charest Est
Québec (QC) G1K 3H3

(418) 523-1790
1 877 747-0447

info@autrejardin.com

 
 
 
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Satisfaction questionnaire
  We are committed towards offering the best quality of hospitality and accommodation possible during your stay at our inn. We want to make sure that you have a pleasant experience so that you come to visit us again.

Your appreciation of our service remains the most valuable source of information. We are grateful that you take a moment to fill out this form.

Thank you!
The personnel and administration of l'Auberge l'Autre Jardin

What was the primary goal of your stay?
Why and how have you chosen our inn?
Ideal location
Quality-price ratio
Travel agent
Web Site
Tourism Office
Publicity (specify) :
Recommended by someone
Pure coincidence
Your usual hotel was full
Others :
   
APPRECIATION  
How would you describe your stay?
Have we met your needs?
   
Assess the quality of the service concerning:  
The price you paid
The decoration
The cleanliness
The services offered
   
Reservation and reception desk
If you have completed your reservation yourself, was the room clerk:
était-il/elle :
Polite?
Helpful?
Well informed?
   
Your reservation  
Was in order upon your arrival Yes     No
Efficiency at check-in
Efficiency at check-out
Description of the services
Message follow-up
Personnel behavior
Night service
   
The room  
Cleanliness at check-in
Cleanliness during the stay
Decoration / ambiance
Comfort
   
Dining room  
Buffet concept
Variety of the meals
Quality of the meals
Courtesy of the personnel
Cleanliness of the premises
Decoration / atmosphere
Terrace (summer time)
   
Web Site  
Have you browsed through our web site? Yes     No
If you did,  
The information is
The design and pictures are
Is the web site an accurate portrait of reality at the inn?
   
General Information  
Have you stayed at l'Auberge before? Yes     No
Would you stay again at l’Auberge? Yes     No
Would you recommend this inn to your friends and family? Yes     No
Are you familiar with fair trade? Yes     No
Have you been informed that the inn is original for its concept of social economics developed by Carrefour Tiers-Monde? Yes     No
   
Do you have any suggestions or comments?
   
A BIT MORE ABOUT YOURSELF
Name :
Address :
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Postal/Zip Code :
Telephone :
Date of stay* : / /
Room #* :
E-mail :
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