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Our mission
Build customer loyalty from our business and tourist clientele by offering an outstanding accommodation service while contributing to actions furthering social partnerships. Conviviality, personalized service, comfort and cleanliness are an integral part of our clients' stay.
Our vision
Become a role model for the three-star small hotel category in the Quebec City area, with respect to the quality of our reception, comfort, simplicity and our status as a social economics enterprise.
Our contributions
Offer the opportunity of supporting international cooperation, responsible consuming and local development while providing comfort, wellbeing and considerate service in an original environment.
Contribute towards improving the visibility of Carrefour Tiers-Monde, our owner, and to the pursuit of its projects of cooperative development education, by giving back part of the profits made by the inn.
Be instrumental in developing the concept of sustainable and responsible tourism in Quebec through simple and concrete actions in the area of environmental protection while contributing to local development by promoting regional production.
Our management philosophy
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Strive for rigor in the quality of the service offered to our clients. |
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Be attentive to the needs of our customers. |
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Empower our personnel and encourage their initiatives. |
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Ensure the appropriate training to all personnel through individual development. |
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Promote team spirit through multiple proficiencies |
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Acknowledge the output and skills of our personnel. |
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Integrate humanistic values in the relations with our clients, furnishers, and members of the personnel. |
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Espouse the values of our owner, Carrefour Tiers- Monde, especially by promoting fair trade. |
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